Returns can be made within 2 days of placing your order.
All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.
How to handle your return:
• Register your return.
• Pack the products carefully and seal the return package.
• Fill out the commercial invoice and attach it to the outside of the parcel if your return is sent from the outside of the EU. The commercial invoice is not required for UK returns.
• If you received a return label, drop off the package with the courier that is stated on the label.
NOTE! You as the customer don’t have financial responsibility for your return coming to us. Please note the package ID of the package that you ship in return to us and request a receipt.
The right to return or exchange a product does not apply to goods which has been used or with broken seals / without tags or custom orders. The right to return or exchange a product does not apply to certain items due to health or hygiene reasons,
If you send back items that do not meet the requirements of our return policy, the item(s) will be shipped back to you and a refund will not be issued.
Feel free to contact our customer service team if you have any more questions!
